Frequently Asked Questions
Do you offer a warranty for your products?
Of course! You can request an exchange or a refund within 7 days if you are not satisfied, and a replacement for a defective product within 30 days. For more information, please see our Refund Policy.
Do you charge for shipping?
No! EiZak offers free shipping across the entire country on all products in the store. Shipping is on us!
Where can I track my order?
Directly on our website, through the tracking icon in the menu, or by contacting our support team, who will keep you informed at every stage of the shipment.